Each volunteer is given the opportunity to select up to 3 committee preferences during registration. Volunteers will be notified of their committee assignment after we receive and process the application. Positions are granted on a first come, first served basis. Once a committee is full, it will no longer be available during registration.
Q: What committees are available?
Q: How do I know my committee assignment?
A: Once you’ve completed your online registration and your payment has been processed, you will receive an email confirming your selection as a volunteer and assigning you to a committee. Committee assignments are available on a first-come, first-serve basis. As the event gets closer and needs in areas change, committee assignments could change. We try to give you your first choice but guarantee one of your top 3 choices from available committees.
Q: How to do I log back into my account after registering?
A: If you have already registered to volunteer for the 2019 MotoAmerica Championship of Alabama, click here to log back into your online account for more information, including your committee chairpersons contact information.
Q: Where should I go to check-in?
A: You must stop by Will Call (located in the Credential Building just before Gate 2 entrance) before your first shift to get your perks package. This package includes your credential to grant you admission into the Park. When you arrive, you will check-in at Volunteer Headquarters (VHQ) located in the upstairs of the ZOOM Motorsports’ office. You must check-in at VHQ before each shift. When you check-in, you will receive a lunch voucher and be taken/directed to your committee location. You will also receive committee specific training at this time.
Q: How early should I arrive for my scheduled shift?
A: Please make sure you arrive early enough to check-in and get to your assigned location. Your shift start time is the time you need to be at your post. Please check in at least 15 minutes prior to the start of your shift. Consider the possibility of heavy traffic coming into the Park and how it will affect your commute. Also, we ask that if you’re planning on eating in VHQ before your shift begins, please make sure you allow plenty of extra time to dine.
Q: What do I wear?
A: You’re required to wear the 2019 volunteer uniform shirt that you will receive in your Perks Package (a previous year’s shirt is NOT acceptable). If you wear headwear, please wear the 2019 uniform ballcap in your Perks Package. Headwear is not required. Please wear comfortable, weather appropriate bottoms. Please wear closed-to shoes. You’re welcome to wear any outerwear that is needed based on the weather forecast (rain jacket, poncho, jacket, etc.)
Q: What should I bring?
A: We will have sunscreen and bug spray for you to use at VHQ. If you think you’ll need more during the day, you may want to bring your own. All volunteers will have access to a water cooler within walking distance throughout their shift. Some positions (such as Paddock Marshals) may wish to bring a chair and/or personal cooler to keep water with them cold. Other positions will have access to seats for periodic sitting.
Q: What do I do for breakfast/lunch?
A: Breakfast, lunch, and snacks are provided in VHQ on the day(s) of your shift(s). Once you check-in for your shift each day, you will be given a lunch voucher for that day. You must present this to go through the lunch line at VHQ.
Q: What are the VHQ Hours?
A: VHQ is open each day from 6:30am-5:30pm.
Q: What are the meal times in VHQ?
A: For days you’re on shift, meals are provided in VHQ:
Breakfast and coffee: 6:45am
Lunch: 11:00am-1:30pm
Q: Is there a fee to volunteer?
A: Volunteer Perks Package is available for $25. The Perks Package has a value of over $250. Click here to register.
Q: What is included in the Volunteer Perks Package?
A: The Perks Package is $25 and includes:
Q: Is there a volunteer registration deadline?
A: Yes – Friday, September 6th.
Q: Is there a minimum age requirement to volunteer?
A: Yes, you must be at least 18 years old.
Q: How many shifts do I have to work?
A: We ask that you commit to at least 2 shifts during the weekend (maximum of 6).
Q: What if I register and then I’m no longer able to volunteer?
A: We definitely understand that plans change and things happen. If you need to withdraw from volunteering, please inform Carly Woods, Volunteer Director, via email: [email protected] If you withdraw by August 23rd, we will be able to issue you a refund. If you withdraw after that date, we’re not able to issue a refund. You will NOT receive your Perks Package if you withdraw.
Q: How do I know my schedule?
A: Your committee chairperson will use the information you provide during registration to schedule you. Your schedule will be available for viewing 2 weeks prior to the event by logging into your volunteer account.
Q: Can I be scheduled at the same time as my spouse, friend, etc.?
A: We will make every effort to accommodate your scheduling requests if you both are signed up for the SAME committee. Make sure to list your request on your registration form and select similar availability to the person you wish to work with during the event. We will not be able to accommodate this request if you’re not on the same committee.
Q: What if I have questions about my schedule?
A: Log in to your volunteer account and contact your committee chairperson. Their contact information is available after logging in on your home screen towards the bottom of the page.
Q: What is included in the Volunteer Perks Package?
A: The Perks Package is $25 and includes:
Q: How do I get my Volunteer Perks Package amenities?
A: You’ll pick up your credential and 2 additional guest passes at Will Call (credential building on the right just before you enter Gate 2 at the Park). Your credential will serve as your admission through the gates. Once you check in at VHQ, you will get your shirt and ballcap. Your tent camping pass (if needed) and Lot E parking pass will be available to download and print via your volunteer account one week prior to the start of the event.